Promotional offers are valid for a limited time, and cannot be applied to previous purchases. Unless specified otherwise, discount codes are applicable to full-priced products only. Discount codes cannot be used in conjunction with other offers or promotions. All discounts are applied before shipping (and tax in USD).
SPECIAL PRE-ORDERS
Mr Chopalopagus and Mr Siamese in Cheetah Velvet are available for a one-time special pre-order. Each item will be made especially to order for you, with a 6-8 week turnaround time, to be dispatched between October 14-18. If for any reason orders are not able to be fulfilled due to circumstances beyond our control, your order will be cancelled and refunded in full, and you will be notified by email. Made-to-order items are final sale, and may not be returned or exchanged.
STANDARD PRE-ORDERS
Styles may be offered for sale on pre-order. Please see the dispatch timeframe noted on the product page, as this may vary from item to item. You will be notified via email once your order is ready to ship.
MONOGRAMMING
Gift With Purchase:
All Voyage products purchased with a value of $899+ will receive a complimentary luggage tag and monogram service, automatically applied to your cart on eligible products. Choose "add a note" in the slide-out cart, to let us know which 2-3 initials you would like. Available while stocks last, not valid in conjunction with other offers.
Monogramming Online:
Our Luggage Tags can also be purchased separately, and our custom monogramming service is available via deadlyponies.com and in-person at our Ponsonby flagship store.
To have your Luggage Tag monogrammed online, simply add the monogramming product to your cart, alongside the Luggage Tag of your choice. Choose "add a note" in the slide-out cart, and let us know which 2-3 initials you would like.
Please note that due to the bespoke nature of this service, each item may take 5-7 business days to reach you once ordered. We are unable to honour returns or exchanges on monogrammed products, unless deemed faulty.
If you are experiencing difficulties redeeming this offer online, please contact us via live chat or at hello@deadlyponies.com prior to purchasing.
Monogramming In-Store:
Deadly Ponies' custom monogramming service is available in-person at our Ponsonby flagship store, Tuesday to Friday, with a 30 minute turn around.
Items purchased over the weekend or via our other store locations will be completed during operational hours, with a timeline of 5 days to be completed and dispatched.
Please note that due to the bespoke nature, all sales of monogrammed products are final. We are unable to honour returns or exchanges, unless deemed faulty.
SALE
All sale items are final sale, and cannot be returned or exchanged. Unauthorised returns will be sent back to the customer, at their own expense. Please note that due to the volume of orders, all sale orders will be shipped in eco packaging. Not available in conjunction with any other offers, with the exception of Club Box redemptions. Subject to change.
BIRTHDAY VOUCHERS
This offer entitles Pony Club Gold and Pony Club Black customers to 15% off any full-price order, minimum spend of $299. To redeem your unique birthday voucher the code must be applied at checkout or presented in-store. Your unique code will expire 30 days after the issue date. Not available in conjunction with any other offer, subject to change.
PONY CLUB WELCOME CODE
This offer entitles new Pony Club loyalty members to 10% off their next full-price order, with a minimum spend of $99. To redeem your offer, the unique code must be applied at checkout. Offer valid online only, and limited to one per customer. Your unique code will expire 30 days after the issue date. This offer is not available in conjunction with any other offer, and is subject to change. Offer only available for new Pony Club loyalty members upon creating a loyalty account, and is separate from subscribing to the Deadly Ponies newsletter.
PONY CLUB VOUCHER
Available via email only to Pony Club members meeting a pre-defined points balance. Minimum spend $399, expires Sunday October 27th, 11:59pm. Redeemable online and in-store. One time use only. Not valid in conjunction with other offers. Login to your account to redeem. Subject to change.
NEWSLETTER WELCOME CODE
This offer entitles new newsletter subscribers to 10% off their next full-price order, with a minimum spend of $99. To redeem your offer, the unique code must be applied at checkout. Offer valid online only, and limited to one per customer. Your unique code will expire 30 days after the issue date. This offer is not available in conjunction with any other offer, and is subject to change. Offer only available for new newsletter subscribers who are not signed up to the Pony Club loyalty programme.