Shipping

CHRISTMAS DELIVERY

To ensure your purchase reaches you in time for Christmas Day, please place your order by the following dates:

New Zealand: 12pm, Friday 20th December

Australia: 12pm NZST, Monday 16th December

Rest of World: 12pm NZST, Monday 16th December

* Please note that delivery times are estimates only. Deadly Ponies is not responsible for any carrier delays, incorrect deliveries, damage or items lost in transit.

NEW ZEALAND

FREE on orders over $300 NZD

$10.00 NZD flat rate under $300 NZD

Delivery Time: 1-3 working days via Courier Post*

Orders placed before 1pm generally deliver overnight.

AUSTRALIA

FREE on orders over $300 AUD

$25.00 AUD flat rate under $300 AUD

Delivery Time: 2-3 working days via DHL Express*

Import Duties: Covered by Deadly Ponies.

REST OF WORLD

50 NZD flat rate

Delivery Time: 3-5 working days via DHL Express*

Import Duties: Payable by the purchaser or receiver.

* Please note that delivery times are estimates only. Deadly Ponies is not responsible for any carrier delays, incorrect deliveries, damage or items lost in transit.

CLICK + COLLECT

It is FREE to Click + Collect from any of our Deadly Ponies stores. Locations will display at checkout according to stock availability. 

You will receive an email notifying you when your order is ready for collection. This may take up to 24 hours. Please bring your order confirmation to present to our in-store team when you come to collect.

SAME DAY DELIVERY

Same day delivery is available online and via our physical locations in Auckland and Wellington, for an additional charge. If your postcode is eligible for same day delivery, this service will be available to you as an option at checkout.

Orders requiring same day delivery must be placed by 12pm, to be received by 5pm, Monday to Friday.

Please note: This service is not available on weekends or public holidays. If your order is placed outside of these times, it will be sent the following business day.

A tracking number will be emailed to you upon collection of goods from the courier.  All orders require a signature upon delivery.

IMPORT DUTIES

International orders (excluding Australia) may be subject to additional import duties and/or customs charges when entering your country. These charges vary from country to country, and are the responsibility of the purchaser or receiver of the goods to pay. Please be sure to contact your local customs office prior to placing your order if you wish to gain an estimate of costs.

CARBON-ZERO CERTIFIED

We are proud to be certified carbon-zero, meaning we offset your shipping cost.