CHRISTMAS DELIVERY
To ensure delivery in time for Christmas, please note the following final days to place your online orders:
New Zealand: Monday 22nd December
Australia: Friday 19th December
Rest of World: Thursday 18th December
NEW ZEALAND
FREE on orders over $300 NZD
$10.00 NZD flat rate under $300 NZD
Delivery Time: 1-3 working days via NZ Post*
Orders placed before 1pm generally deliver overnight.
AUSTRALIA
FREE on orders over $300 AUD
$25.00 AUD flat rate under $300 AUD
Delivery Time: 2-3 working days via DHL Express*
Import Duties: Covered by Deadly Ponies.
REST OF WORLD
50 NZD flat rate
Delivery Time: 3-5 working days via DHL Express*
Import Duties: Covered by Deadly Ponies.
* Please note that delivery times are estimates only. Deadly Ponies is not responsible for any carrier delays, incorrect deliveries, damage or items lost in transit.
CLICK + COLLECT
It is FREE to Click + Collect from any of our Deadly Ponies stores. Locations will display at checkout according to stock availability.
You will receive an email notifying you when your order is ready for collection. This may take up to 24 hours. Please bring your order confirmation to present to our in-store team when you come to collect.
SAME DAY DELIVERY
Same day delivery is available online and via our physical locations in Auckland and Wellington, for an additional charge. If your postcode is eligible for same day delivery, this service will be available to you as an option at checkout.
Orders requiring same day delivery must be placed by 12pm, to be received by 5pm, Monday to Friday.
Please note: This service is not available on weekends or public holidays. If your order is placed outside of these times, it will be sent the following business day.
A tracking number will be emailed to you upon collection of goods from the courier. All orders require a signature upon delivery.
IMPORT DUTIES
All international orders are delivered with duties pre-paid, on us.
CARBON-ZERO CERTIFIED
We are proud to be certified carbon-zero, meaning we offset your shipping cost.